1. What is Sahastrastore?
Sahastrastore is an online platform that connects local stores with customers.
2. How do I place an order?
Use the website or app to place your order.
3. How long does delivery take?
Delivery time depends on the store and location.
4. What payment methods are accepted?
UPI, cards, net banking, and cash where available.
5. Can I cancel an order?
Yes, subject to the store's cancellation policy.
6. How do refunds work?
Approved refunds are processed to the original payment method.
7. How can I contact support?
Via WhatsApp, phone, or email.
8. Is service available in my area?
Share your city or village to check availability.
9. Where can I find offers?
In the app or on the website.
10. How do I create an account?
Sign up using your mobile number.
11. How do I become a Store Partner?
Complete the registration form.
12. What is the monthly fee?
2,000 per month.
13. Is there a commission?
Yes, 3% commission.
14. What documents are required?
ID proof, PAN, bank details, and business documents.
15. When do partners receive payments?
According to the settlement cycle.
16. How do I accept orders?
Through the Store Partner Dashboard.
17. How do I add products?
Use the Add Product option in the dashboard.
18. Can I update prices?
Yes.
19. How do I update stock?
From the dashboard.
20. How do partners get support?
Through WhatsApp or phone.
21. How do I become a Delivery Partner?
Register and submit the required documents.
22. Are working hours flexible?
Yes.
23. How are delivery partners paid?
Directly to their bank account.
24. Is my data secure?
Yes, we prioritize data security.
25. I forgot my password.
Use the Forgot Password option.
26. Can I change the app language?
Yes, from Settings if available.
27. Is the app free?
Yes, for customers.
28. When will my city be available?
As we expand our network.
29. How do I submit a complaint?
Contact Customer Support.
30. Where can I get more information?
Visit the website or contact support.